What does X-Ring Firearm Protection cover?
If you ever have a problem with the gun that you purchased from X-Ring Supply, due to a
manufacturer defect, we will get it fixed and returned as soon as possible. We will either repair it
ourselves or coordinate with the manufacturer to repair it. If the firearm cannot be repaired, we
will replace it FREE OF CHARGE. You read that correctly; if the firearm has been submitted for
repair three times, we will replace that firearm for you FREE OF CHARGE. All you need to do is bring
the firearm back to the shop or send it back to us, and we will take care of everything from
Why do I need X-Ring Firearm Protection when most firearms come with a Manufacturer
Most manufacturer warranties typically cover unforeseen manufacturing defects and may not cover all
shipping charges. Manufacturer warranties can take weeks or months for the firearm to be
shipped, worked on and returned. You could try to skip using the manufacturer; small repairs or
part replacements can be done by qualified gunsmiths, however experienced gunsmiths are
becoming harder to find, and often have long waiting times, and you will have to pay full price for
their services, time and replacement parts, if the item can be repaired.
How does X-Ring Supply’s Firearm Protection save me time and money?
Simply put, we take care of our customers; We make repairing and returning your firearm a priority.
With X-Ring Supply’s Firearm Protection, our staff gunsmith will repair or replace any and all parts
that we are safely able to, as quickly as possible. Some manufacturers require that ANY work be done
by them, at least in the first instance. Further, extensive repairs, or costly part replacements
will still need to be sent back to the manufacturer for service, but we will coordinate all of that,
handle all shipping and cover all shipping costs. Coordinating logistics, telephone
calls, emails, communications, return authorizations and work orders with manufacturers is always
messy, frustrating and time consuming, let us take care of all of that for you.
What if the firearm is seriously damaged or a lemon?
If the firearm is not able to be repaired, or if we and/or the manufacturer has worked on the
firearm more than three times, we will replace it, FREE OF ADDITIONAL CHARGE. If a replacement is
not possible we will issue store credit equal to the original cost of the firearm at no additional
charge. Evaluation of the firearm is at our discretion but will be fair market value, if the
original cost is not available.
When mailing firearms for warranty service, please contact us first at email@example.com.
Once we discuss the issues, mail the firearm to:
ATTN: X-RING FIREARM PROTECTION DEPARTMENT
2201 Ogletown Road
Newark, DE 19711
Be sure to include a copy of your original receipt, driver's license, phone number and email address
with the shipment.