X-RING SUPPLY STORE POLICIES

We reserve the right to deny the sale or transfer of a firearm (or any other item in our store), if a staff member feels uncomfortable with the transaction. If we suspect illegal activity, it WILL be reported to the proper authorities.

1) Handle all firearms as if they were loaded! 

Never forget that a gun has the potential to produce serious injury or death in a single instant of carelessness. Make safe gun handling a habit to be followed at all times. After you determine that a gun is unloaded, continue to handle it as though it were loaded. 

2) Always keep your firearm pointed in a safe direction! 

In selecting a safe direction, you must also take into consideration that a bullet can ricochet or glance off any object it strikes, and that bullets can penetrate walls, ceilings, floors, and windows. 

3) Keep your finger out of the gun’s trigger guard and off the trigger until you have aligned the gun’s sights on a safe target and you have made the decision to fire!

 By keeping your finger completely outside the trigger guard until you have aimed at the target, you guarantee that any shots you fire will go safely in the direction of your intended target. 

4) Always be certain that your target and the surrounding area are safe before firing! 

Remember that a bullet can travel as much as several miles, so you should be certain of what your bullet could strike before you pull the trigger. Never fire at a movement, a noise, a flash of color, or a rustling bush without positively identifying your target.

DELAWARE FIREARM PURCHASE REQUIREMENTS

To purchase a firearm in Delaware, you must:

(1) Present a valid driver's license or state-issued I.D. Identification must contain the correct/current home address and cannot be expired.
(2) Pass the Federal background check.
(3) Be of legal age to purchase the firearm, see below.

Minimum age for firearm purchases in Delaware:

Long guns: 21 years of age for rifles, 18 for shotguns
Handguns*: 21 years of age
Pistol grip shotguns*: 21 years of age
Lower Receivers*: 21 years of age
    *Cannot be transferred to out-of-state residents

Federal Background Check

In order to purchase a firearm, you must complete a Federal background check, aka Form 4473. This form will be completed once you have selected a firearm, and are ready to make the purchase. Once you have completed the form, we will submit a background check for you to NICS. We run background checks from 10-6:30 Monday thru Friday and from 10-5:30 on Saturdays.

We will receive one of three responses:

Proceed:You can purchase the firearm that day.

Denied:You may not purchase the firearm, however, we can provide you with documentation to submit an appeal. You will pay our $100 denial fee.

Delayed:We cannot transfer the firearm to you until we receive a "Proceed" from NICS. However, according to Delaware law, once 25 days have passed, without confirmation from NICS, we can then transfer the firearm. Background checks are only good for 30 days. After 30 days, you must go through the process again. If you are Delayed, we will require a 50% deposit to hold the firearm. Exception: If the firearm is on Consignment (white sticker), you must pay for the firearm in-full for us to hold it for you.

If you have been Denied and want to file an appeal, go to the NICS Appeals web site. You will need your NTN number -- we can provide this to you. If your denial is overturned within one month from the date the denial was issued, we will issue the denial fee in store credit. 

AMMUNITION PURCHASES

Minimum age for ammunition purchases in Delaware:

Long gun ammunition: Shotgun: 18 years of age, Rifle: 21 years of age
Handgun ammunition: 21 years of age

All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations.

Starting August 30th 2022 - All magazines of capacity greater than 17 rounds will only be available for purchase to Delaware Residents with a valid Delaware Concealed Carry License. We cannot sell them to out of state residents without a Delaware Concealed Carry License. This applies even if your licenses have reciprocity with Delaware. The bill specifically references the Delaware CCDW license code when refering to the license that must be possessed, so other states permits do not technically qualify.

AMMUNITION sales are FINAL - Ammo returns are not accepted.

RESTOCKING FEES

• A 20% re-stocking fee applies if you are denied, or do not pick-up the firearm within 30 days after the background check was submitted.
• The re-stocking fee will not be applied towards the purchase of a different firearm.
• Background checks expire 30 days after being completed. Once a background check has expired, you must go through the process again.

TRANSFERS

We are always happy to accept transfers on your behalf. However, if you are purchasing a firearm that is still being manufactured, please check with us first. We may have the item in stock at the store, or you may be able to purchase it from our online store.

If you are having a firearm transferred from another seller, YOU MUST COMPLETE OUR TRANSFER FORM, so that we can contact the seller and make arrangements.

The following fees apply to transfers:

Person to Person Transfer

A $30 per firearm fee is required to perform a background check (regardless of the outcome). Both parties must be present to perform the transfer. If the purchaser is delayed, the owner of the firearm will keep possession of the firearm. Once the intended purchaser has received a "proceed" status, both parties must return to the store (at the same time) to complete the transfer. The transfer fee is mandatory regardless of the outcome of the background check. If the buyer person receiving the firearm is denied, an additional $100 denial fee is due. 

Dealer to Dealer Transfer

If we are receiving a transfer for you, from another FFL, the fee is $50. If we are shipping a firearm to another dealer, the cost is $50 plus Shipping Fees (including Insurance)

• Handguns must be shipped Overnight
• Long guns can be shipped Ground
• We only ship Monday thru Wednesday
• Multiple firearms going to the same FFL holder: $25 for each additional firearm

When a firearm is transferred to our store, the buyer is responsible for payment of the transfer fee. If the transfer cannot be completed (because of a federal denial, a firearm is not Delaware compliant, etc), the buyer is still responsible to pay the transfer fee. If you send a firearm that is not Delaware-compliant, you will be charged as below, also explained on our transfer page. 

Transfers - what happens if you are denied

If you have a firearm transferred to us and you are denied, you must pay our transfer fee($50) , our denial fee ($100) and then have it sent back to where you purchased it from (our $50 shipping fee, plus any shipping costs.). 

If you refuse to pay the fees (totaling $200), we will not return the firearm to the sender and will use it in lieu of payment for fees incurred. Any excess value of the firearm will be forfeited. 

• You must contact the seller to discuss their return policy and have them send us a return shipping label.
• We will not transfer the gun to a friend/relative, as that would be considered a Straw Purchase.

Transfers - what happens if you send us a firearm that is not Delaware Compliant

If you refuse to pay the fees (totaling $100), we will not return the firearm to the sender and will use it in lieu of payment for fees incurred. Any excess value of the firearm will be forfeited.  

You must contact the seller to discuss their return policy and have them send us a return shipping label. We will not transfer the gun to any other FFLs aside from the seller. 

SPECIAL ORDERS

• A 50% deposit is required when placing a special order for a firearm.
• No refunds on special orders.

LAYAWAYS

• Firearms may be put on layaway for 30 days - (Exception: Consignment firearms may not be put on layaway)
• A 50% deposit is required.
• You may only put one firearm on layaway at a time.
• If, after 15 days on layaway, you decide not to purchase the firearm, your deposit will be returned minus a 20% restocking fee.
• If the item is not picked up, or other arrangements made, the deposit will be forfeited after 30 days.

RETURNS

If you are not satisfied with your purchase, please contact us for a Return Merchandise Authorization (RMA) request within 10 business days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it, offer you store credit, or offer you a refund, less 10% restocking fee, based on your original method of payment. The product must be returned within 10 business days of the issuance of the RMA. All products must be packed in the original packaging, including any accessories, manuals, documentation and registration that shipped with the product. A 15% open box fee in addition to the 10% restocking fee (totaling 25%) will be assessed on any sealed product that is opened or removed from its original packaging.

Please note that we do not permit the return of the following products:

• Firearms. Once you purchase a firearm, it is considered used. If you want to return it, we will purchase it from you, at a "used" price.
• Special orders and products that are custom configured to your specifications.
• Products sold "as is" or "used" or that have been installed or used after receipt.
• Illumination devices, electronic sights, optics and night vision equipment.

NOTE: We recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.
The United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.

GENERAL FIREARM SALES

All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations.
Firearms will ONLY be shipped to licensed FFL dealers. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.
All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty.
Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair.
Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.

USED FIREARMS

All sales on used items are "AS-IS" and final.

The seller provides all descriptions for used items. All descriptions for used items are accurate to the best of our knowledge but not guaranteed to be correct. Photos will be provided when available.

WEBSITE DISCLAIMER

Other items available for sale not listed on this website include discontinued parts or parts for firearms no longer produced. Please contact us if you have any questions regarding parts for firearms no longer produced (such as Vietnam era upper receiver units, obsolete fire control parts, etc.).
All items on this website are subject to change without notice. This includes item availability, one-of-a-kind items, and pricing.

CONSUMER DATA PRIVACY

We respect your privacy and are committed to protecting it.

The Credit Card Billing Information, Shipping Information, and Contact Information in our checkout process are required in order to process your order and deliver the product to you. We store some information for accounting reasons. Your information will not be shown to third parties not involved in the transaction, nor used to send you any unrequested information. The entire Checkout process is handled through a secure SSL-encrypted connection. The Credit Card Billing Information is sent directly to our payment provider who processes your credit card transaction. The credit card information is neither recorded nor stored by us, and it can only be accessed by our payment provider. Each transaction has a very high level of security. Your credit card details are sent directly to the payment provider over a secure SSL-encrypted connection. They are not processed on our servers at any stage of the transaction, nor are they stored on our server.

DISCLAIMER: “GLOCK” is a federally registered trademark of GLOCK, Inc. and is one of many trademarks registered by GLOCK, Inc. and GLOCK Ges.m.b.H. Neither X-Ring Supply LLC nor this site are affiliated in any manner with, or otherwise endorsed by, GLOCK, Inc. or GLOCK Ges.m.b.H. The use of “GLOCK” on this page is merely to advertise the sale of products compatible with GLOCK pistols, parts, or components. For genuine GLOCK, Inc. and GLOCK Ges.m.b.H products and parts visit their website.

SECURE TRANSMISSION

All information collected during the checkout process is transmitted via industry standard Secure Sockets Layer (SSL) featuring 128-bit encryption. A Secure Sockets Layer (SSL) Certificate creates an encrypted link between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.

ORDER FULFILLMENT

All orders are shipped promptly from our warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.

ONLINE PRICE & DESCRIPTION ERRORS

Our online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.

If an item's description contains an error such as incorrect price and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that seller will be the final arbiter of discrepancies in the online catalog.