FREQUENTLY ASKED QUESTIONS

The vast majority of our phone calls are more quickly answered by our FAQ section or via email. These calls make it hard for us to focus on helping customers in store. If you were in-store getting helped, would you want the sales associate to have to stop working with you, often multiple times, so they could answer a phone call? 

We have also learned that for really tough questions, phone calls are a bad medium for contact, as we can’t share product links or pictures over the phone. These types of questions are more easily answered via email, and gives our sales team time to do the research before giving you an answer. 

Often times when we are in contact with a customer and the situation is complex, we will reach out via phone call. If you have feedback or questions you can reach us using our contact page.

Unfortunately we do not hold firearms. You can purchase it online and then we pull it from the floor. Then you can pick it up whenever it suits you in the next two weeks.

All of our inventory is displayed on our website in real time. If an item shows as out of stock, that means that we are unable to order for you at this time. If you would like to receive a notification once the item is back in stock, simply click on the “notify me when in stock” button. Once the item is available, we will send you a notification email which will allow you to order the item at that time. If you have a questions about a product, see our contact page and fill out the Product Inquiry Form.

We process orders the same day that we recieve them. If we are shipping an order, you will recieve an email with tracking informaiton once the package has been shipped, this is usually under three business days from placing the order. If you haven't recieved a shipping email, check your spam folder. If you still haven't recieved an email, fill out the Order Support Form.

Yes. Choose in-store pickup at checkout. If buying a pistol or lower receiver, make sure you are a Delaware resident, otherwise we need to ship to an FFL in your home state.

Yes, but it must follow our transfer rules and you must fill out our transfer form. All transfer information is on our firearm transfer page.